Kichose Technology provides IT services and support for home, small, medium, and high enterprises. We take time to understand the business of our clients and provide unparalleled levels of customer service. As your Technology Partner, we look after the entire technology landscape, from desktop support to complex network and server infrastructures, cyber security, cloud systems, and just about everything else in between.
Services:
Kichose Technology Managed Services is a comprehensive network management service, combining proactive maintenance, remediation via remote access, permanent onsite Technicians, on-call Support, and hardware/software support, all for a flexible monthly Service Level Agreement (SLA) fee. Our range of support products will provide agreed levels of support for your IT infrastructure. No matter what level of support your business requires, there is a Support product that will meet your specific needs.
Cloud technology is your answer to taking your office with you on the move. Ensuring your data is secure and can easily be shared across multiple platforms. Cloud Solutions through technology can also simplify your network significantly. By removing on-site systems that are often expensive to maintain and require dedicated resources to manage. Kichose Technology will be able to guide you through this process. We assess your network and your current infrastructure to advise on which cloud solutions service you will benefit from the most.
Cloud services include:
Kichose Technology managed services consist of a team of Technicians who visit our client’s offices to effect repairs or provide proactive maintenance to remove future technical issues. Our Managed Services afford you peace of mind in the knowledge that all your IT requirements are taken care of. Clients range from Services to Retail with supported sites across Africa. Our professional team of Support Staff and Engineers will provide maintenance on your network, and react quickly to any unexpected outages to ensure that your IT infrastructure is professionally managed and supported, allowing you to focus on your business.
Email has become one of the most important services in the IT service industry. The expectation to have 100% uptime is non-negotiable and this has a direct effect on productivity. Along with this comes the stress of managing SPAM and general security threats that are constantly increasing. We understand the full landscape and based on this we can advise our clients on the best solution for their business and requirements. We specialize in many on-site mail server solutions including Exchange, Linux, and 3rd party managers. In addition, we can help you cross the bridge into the cloud to ensure your email is available anywhere with hosted exchange services and Google Apps
Kichose Technology is focused on providing networking solutions that optimise connectivity and communications across an enterprise. Our philosophy is simple: to offer our customers secure, reliable, and fast networks that get the job done. Kichose Technology has many years of implementing & managing cutting-edge high-speed connectivity solutions that allow for varied uptime guarantees depending on the client’s needs & budgets. We have extensive experience with WiFi Point to Point, Fibre, SAT, DIGINET, ADSL & 3G connectivity & incorporating fully redundant automated failover solutions mail has become one of the most important services in the IT service industry. The expectation to have 100% uptime is non-negotiable and this has a direct effect on productivity. Along with this comes the stress of managing SPAM and general security threats that are constantly increasing. We understand the full landscape and based on this we can advise our clients on the best solution for their business and requirements. We specialize in many on-site mail server solutions including Exchange, Linux, and 3rd party managers. In addition, we can help you cross the bridge.
Kichose Technology's dedicated Helpdesk service provides our customers with round-the-clock support and dedicated customer care personnel without the high costs associated with providing in-house Helpdesk services. However smooth and professional the service is, we know that our clients will need to contact our Helpdesk at various times, maybe to book an emergency call-out, re-schedule a service visit, or possibly for advice about their data security. Our Helpdesk is manned by friendly and experienced professionals who understand your challenges and respond quickly and efficiently to resolve any of your issues. A Helpdesk is a vital part of our service as it is the face of the company and the client's first point of contact when help or advice is needed. Our end users can be assured of a professional, friendly voice to manage their query.
Core Service & Support:
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1st Floor, Block B, North Park,
Black River Park,
2 Fir Street, Observatory,
Cape Town 792.
South Africa
11 Walnut Road,
Durban 4001
South Africa
Corner of Ferreira St & Van Der Merwe St,
Nelspruit,
Mpumalanga,
South Africa
First Bowring House,
Fairview Office Park,
Ring Road Greenacres,
Port Elizabeth 6045,
South Africa
58-60 Landros Mare Street,
Thabakgolo Building, 3rd Floor,
Limpopo Province,
Polokwane, 0700,
South Africa
Uni Park Building
Nobel Street,
Brandwag,
Bloemfontein 9301,
South Africa