Service Charter

In line with our philosophy at Group level, we strive to delight our customers in order to earn their respect and loyalty. Everything starts and ends with customer satisfaction and the experience in the journey towards that satisfaction. We are very deliberate in this regard. This is why our service charter is of critical importance to us. It helps us remain true to our commitment and guides how we engage with our customers. Our suppliers and partners are by default co-signatories to our customer service charter as well as our philosophy regarding customers. It is engrained in all our agreements with partners and suppliers. This ensures that there is uniformity of focus and purpose. We firmly believe that this sets us apart.

Cape Town

1st Floor, Block B, North Park,
Black River Park,
2 Fir Street, Observatory,
Cape Town 792.
South Africa


11 Walnut Road,
Durban 4001
South Africa


Corner of Ferreira St & Van Der Merwe St,
South Africa

Port Elizabeth

First Bowring House,
Fairview Office Park,
Ring Road Greenacres,
Port Elizabeth 6045,
South Africa


58-60 Landros Mare Street,
Thabakgolo Building, 3rd Floor,
Limpopo Province,
Polokwane, 0700,
South Africa


Uni Park Building
Nobel Street,
Bloemfontein 9301,
South Africa